Everything that governs how Ratecrest works, gathered in one place. Each document is written to be read, not just to satisfy regulators.
For everyone
Apply to anyone who uses Ratecrest.
For shoppers and reviewers
Cover writing reviews, flagging problems, and your rights as a consumer.
For Business Owners
Cover claiming a profile, responding to reviews, and using paid features.
Trust and safety
How we handle content, copyright, and platform integrity.
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Content Moderation Policy
How Ratecrest moderates content under Nigerian law: principles, processes, action tiers, defamation handling, appeals, and transparency.
Updated Jun 3, 2026
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Copyright Policy
How Ratecrest handles copyright under the Nigerian Copyright Act, 2022: takedown notices, counter-notices, repeat infringers, and what we will and will not do.
Updated Jun 3, 2026
