Customer sentiment
I kept a decent amount of money in my Chowdeck wallet, hoping to use it when I leave for Nigeria (from the US). Chowdeck closed my account with no email warning or reasons. I only got to know my account was "suspended" when I reached out to their Instagram support personnel, who eventually ghosted me as they clearly didn't have answers to how I could get my account back. I got some parts of the money, and I have more than N200,000 left that has not been processed or returned to me. The account is gone and every attempt to reach Chowdeck via multiple channels failed.