Simple, transparent pricing
Start free. Upgrade when you're ready. Pay in Naira with Paystack, Flutterwave or bank transfer — no contracts, no surprises.
Test the basics and start collecting reviews.
Everything you need to build trust and grow your reviews.
Advanced tools to monitor, analyze and convert feedback into growth.
Full suite for organizations that need scale, control and support.
Personalized demo and setup
| Features | Basic Free | Standard ₦20,000/mo | Premium ₦50,000/mo | Enterprise ₦100,000/mo |
|---|---|---|---|---|
| Core | ||||
| Businesses | 1 | 2 | Unlimited | Unlimited |
| Review Replies / month | 5 | 20 | Unlimited | Unlimited |
| Employees | 1 | 10 | Unlimited | Unlimited |
| Location management | × | × | × | ✓ |
| International reach | ✓ | ✓ | ✓ | ✓ |
| Business Gallery | × | × | ✓ | ✓ |
| Categories | ✓ | × | ✓ | ✓ |
| Reviews & Engagement | ||||
| Widgets & Integration | × | ✓ | ✓ | ✓ |
| Reviews export | × | × | ✓ | ✓ |
| Auto-Reply | × | × | ✓ | ✓ |
| AI auto-reply | × | × | × | ✓ |
| Auto-reply per branch | × | × | × | ✓ |
| Auto-reply approval queue | × | × | × | ✓ |
| Marketing Tools | ||||
| QR Code | × | × | ✓ | ✓ |
| Basic customization | × | × | ✓ | ✓ |
| Logo branding | × | × | × | ✓ |
| WhatsApp Link | × | ✓ | ✓ | ✓ |
| Multi-Channel (SMS & Email) | × | ✓ | ✓ | ✓ |
| WhatsApp QR code | × | ✓ | ✓ | ✓ |
| Review Cards | × | × | ✓ | ✓ |
| Basic customization | × | × | ✓ | ✓ |
| Logo branding | × | × | × | ✓ |
| Intelligence | ||||
| Sentiment Analysis | × | × | ✓ | ✓ |
| Trends | × | × | ✓ | ✓ |
| Aspect-Based Sentiment | × | × | ✓ | ✓ |
| Emotions & Experience | × | × | ✓ | ✓ |
| Drivers & Topics | × | × | ✓ | ✓ |
| Language & Tone | × | × | ✓ | ✓ |
| Response Impact | × | × | ✓ | ✓ |
| Alerts | × | × | ✓ | ✓ |
| Competitor Benchmarking | × | × | ✓ | ✓ |
| Trends | × | × | ✓ | ✓ |
| Theme Sentiment | × | × | ✓ | ✓ |
| Regional Performance | × | × | ✓ | ✓ |
| Alerts & Movement | × | × | ✓ | ✓ |
| Industry Leaderboard | × | × | ✓ | ✓ |
| Regional Heatmaps | × | × | ✓ | ✓ |
| Review Activity Heatmap | × | × | ✓ | ✓ |
| Review Velocity | × | × | ✓ | ✓ |
| Issue Frequency by Region | × | × | ✓ | ✓ |
| Engagement & Response Gaps | × | × | ✓ | ✓ |
| Regional Trends | × | × | ✓ | ✓ |
| State Sentiment | × | × | ✓ | ✓ |
| Tone by Region | × | × | ✓ | ✓ |
| Emerging Risk Zones | × | × | ✓ | ✓ |
| Salary Day Effect | × | × | ✓ | ✓ |
| LGA Drill-Down | × | × | ✓ | ✓ |
| Competitor by State | × | × | ✓ | ✓ |
| Advertising | ||||
| Advertise On Ratecrest | × | × | ✓ | ✓ |
| Single Category | × | × | ✓ | ✓ |
| Multiple Categories | × | × | ✓ | ✓ |
| Site Wide | × | × | ✓ | ✓ |
No long-term contracts. Change or cancel your plan whenever you need.
Paystack, Flutterwave or direct bank transfer — whatever works for you.
Help from a team that understands the Nigerian market.
Encrypted and handled in line with the NDPA.
Got questions?
Yes. Your business dashboard provides analytics, including total reviews, average star ratings, review trends over time, regional heatmaps showing where most of your customers are reviewing from, and other engagement metrics.
Yes. Businesses can run sponsored listings, banner ads, or promoted profiles to get more visibility. Premium users receive discounted rates.
You can claim your business by searching for it on RateCrest and clicking “Claim this Business.” If your business isn’t listed, you can add it by creating an account and submitting your business details.