A complete reputation management workspace built for Nigerian businesses. Listen, respond, grow — from one dashboard.
Service was slow and I had to wait way too long.
NegativeGreat jollof and amazing service! Will definitely come back.
PositiveThe food was good but the environment could be better.
NeutralBest customer service experience I've had in Lagos.
PositiveWe're sorry to hear about the wait, Adaeze. That's not the experience we aim to deliver. We appreciate your feedback and will work on making things better. Hope to serve you again soon!
Three simple tools to collect more reviews — in-store, on WhatsApp, or in their hands.
Print anywhere. Customers scan and leave a review in seconds.
Scan to
leave a review
Share one link. Customers tap and land on your review form.
Printable cards with your QR and brand. Hand to every customer at checkout.
We'd love your
feedback!
Scan to leave
a review
We'd love your
feedback!
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a review
We'd love your
feedback!
Scan to leave
a review
Show your reputation across your site, ads, and your public page on Ratecrest.
Embed your live rating anywhere.
A trust badge that updates in real time.
500 reviews
Your Ratecrest page. Customers find you,
read reviews, and leave their own.
Reach customers searching for
businesses like yours, locally.
Ratecrest reads every review, surfaces what's working, and tells you where to act next.
Aspect-by-aspect breakdown of what customers love and what's slipping.
See where you rank in your category and what's moving the needle.
Review activity, risk zones, and engagement gaps across states.
Branches, teammates, automations, alerts — keep the operation moving without juggling tools.
Manage every branch under one profile — own reviews, hours, and team per location.
4.2 · 42
4.0 · 38
3.7 · 24
3.5 · 18
Give the right people the right access. Track who responded to what, when.
Auto-respond, escalate, and never miss a spike in review volume.